Shipping policy
Once your order has been placed, you will receive an order confirmation via email.
At Nail Parlour every order is carefully prepared and packaged before being dispatched.
Processing Your Order
Orders are processed within 1–3 working days (Monday to Friday, excluding bank holidays).
During new product launches and promotional periods, processing times may be slightly longer. If this happens, we'll always do our best to keep you informed.
UK Delivery
We currently ship throughout the United Kingdom.
Standard Delivery
- 1–2 working days after dispatch.
Free UK Standard Delivery
- Available on all orders over £50.
Shipping costs for orders under £50 are calculated at checkout.
Tracking Your Order
Once your order has been dispatched, you'll receive a confirmation email with your tracking information (where applicable).
Delivery Information
Please ensure your delivery address is correct before placing your order.
Nail Parlour cannot be held responsible for delays caused by courier services, severe weather, postal strikes, or incorrect delivery information provided at checkout.
If your order is returned to us due to an incorrect address, additional postage may be required before it can be resent.
Lost or Damaged Orders
If your parcel arrives damaged or you believe it has been lost in transit, please contact us within 7 days of your expected delivery date.
Please include your order number and, where applicable, photographs of any damage so we can investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions about your delivery, we'd love to help.
info@nailparlour.co.uk
