Terms of service
Welcome to Nail Parlour. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.
1. General
These Terms of Service apply to all visitors, customers and users of the Nail Parlour website.
We reserve the right to update, modify or replace any part of these Terms of Service at any time by posting changes to our website. It is your responsibility to review this page periodically. Continued use of the website following any updates constitutes acceptance of those changes.
2. Our Online Store
Nail Parlour's online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
3. Right to Refuse Service
We reserve the right to refuse service to anyone, for any reason, at any time.
We may cancel or refuse any order where we reasonably suspect fraudulent activity, misuse of our products, inaccurate information, breach of these Terms, or any other circumstance that may pose a risk to our business, customers or brand.
4. Professional Products
Certain Nail Parlour products, including professional gel products, are intended for use by qualified nail professionals only.
By purchasing professional-use products, you confirm that you are appropriately trained and qualified to use them safely and correctly.
We reserve the right to carry out random verification checks and may request proof of qualification, training or professional status before dispatching certain products.
Where suitable evidence cannot be provided, we reserve the right to cancel the order and issue a refund.
Nail Parlour accepts no responsibility for damage, injury or adverse reactions resulting from incorrect application, misuse, inadequate training or failure to follow recommended procedures.
5. Products & Availability
We take great care to ensure that product descriptions, imagery and information are accurate and representative of our products.
However, colours may appear differently depending on individual device settings and screen displays.
Certain products may be available in limited quantities and may only be available while stocks last.
We reserve the right to limit quantities purchased per customer, discontinue products, modify formulations, packaging or pricing, and withdraw products from sale without notice.
6. Pricing & Product Information
All prices displayed on our website are in Pounds Sterling (£).
We reserve the right to amend pricing at any time without notice.
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
7. Third-Party Materials & Services
Certain products, services or content available through our website may include materials, software, payment services or content supplied by third parties.
We are not responsible for examining or evaluating the accuracy of third-party materials and accept no liability or responsibility for any third-party products, services or content.
8. Orders & Payments
Once an order is placed, you will receive an order confirmation email.
Acceptance of your order occurs when your order has been dispatched.
We reserve the right to cancel orders where products are unavailable, payment cannot be authorised, pricing errors occur, or where we reasonably suspect fraudulent activity.
If an order is cancelled after payment has been taken, a refund will be issued to the original payment method.
9. UK Delivery
Please refer to our UK Delivery Policy for information regarding processing times, shipping and delivery.
Delivery timeframes are estimates only and cannot be guaranteed.
Nail Parlour is not responsible for delays caused by postal services, courier companies, customs procedures, industrial action, adverse weather conditions or circumstances beyond our control.
10. Returns & Refunds
Please refer to our Returns & Refund Policy for full details regarding returns, exchanges and refunds.
Nothing in these Terms affects your statutory rights under UK consumer protection law.
11. Privacy
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you consent to the collection, processing and use of your information in accordance with that policy.
12. Prohibited Uses
You may not use the website or its content:
- For any unlawful purpose.
- To solicit others to perform or participate in unlawful acts.
- To violate any applicable international, national or local laws or regulations.
- To infringe upon our intellectual property rights or the rights of others.
- To upload malicious software, viruses or harmful code.
- To interfere with the security or operation of the website.
- To collect personal information from other users without permission.
- To harass, abuse, intimidate, discriminate against or harm others.
We reserve the right to terminate access to our website or services where these Terms are breached.
13. Intellectual Property
All content on the Nail Parlour website, including but not limited to logos, branding, product names, photographs, graphics, packaging designs, text, videos and other materials, is the property of Nail Parlour and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified or used without prior written permission.
14. Disclaimer of Warranties
We do not guarantee, represent or warrant that your use of our website or services will be uninterrupted, timely, secure or error-free.
We do not guarantee that any defects or errors will be corrected immediately.
The website, products and services are provided on an "as available" basis and are used entirely at your own risk.
15. Limitation of Liability
To the fullest extent permitted by law, Nail Parlour, its owners, directors, officers, employees, affiliates, contractors, suppliers and service providers shall not be liable for any injury, loss, claim, direct, indirect, incidental, special, punitive or consequential damages of any kind.
This includes, without limitation, loss of profits, loss of revenue, loss of business, loss of data, replacement costs or similar damages arising from:
- Your use of the website;
- Your inability to use the website;
- Any products purchased through Nail Parlour;
- Any errors or omissions in content;
- Delays, interruptions or failures in service.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
16. Indemnification
You agree to indemnify, defend and hold harmless Nail Parlour and its affiliates, directors, employees, contractors and service providers from any claim, demand, liability, damage, loss or expense arising from your breach of these Terms or misuse of our products or services.
17. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Us
For questions regarding these Terms of Service, please contact us using the contact details provided on our website.
